This customer was interested in becoming more energy self-sufficient, reduce their energy costs and had a new extension that could be potentially maximised to provide the roof space for the Solar Panels.
GSM Limited visited the customer and carried out a free survey, supplying them with all the necessary information for them to begin their decision making process. At GSM we always look to provide information within our quotes that are written in plain English and we remove as much technical jargon as possible.
By adopting this process we have found that our customers are more able to understand the technology leading to an easier process for making their own decision.
We then met with the customers at our Head Office where we were able to show them our own panels in operation and the production that they were achieving. Again this helps the customers see the panels in operation and gives them a much more realistic understanding of their capabilities and worth.
Certain aspects of our approach appeals to customers who wish to make their decisions up with no pressure and deadlines to be worried about. Not taking deposits and GSM’s long history of business, coupled with the experience and knowledge of the staff, always adds a massive amount of reassurance to anybody looking to utilise our services.
For more information about how you can benefit from GSM’s services please feel free to contact us on 01531 – 828782 and ask to speak to Vicki or Charlie. If you prefer you can email us at firstname.lastname@example.org or complete the Free Site Survey Form on our website. We are more than happy to initiate the communications and look forward to being of service to you now or in the future.