This domestic customer Solar PV installation was another example of where GSM Limited have been recommended by word of mouth. During our meetings with the customer we assessed their requirements both in terms of ascetics, performance and budget.
Our approach meant that the customer was able to view different installation scenarios and alter their decisions during the process to ensure that they got exactly the sighting and performance that they wanted on their home. GSM provide schematic drawings to customers that allow them to visualise more clearly how the panels would be laid out. Our process means that we provide a personalised approach to our recommendations which is one of the reasons why the customer eventually decided to choose us. The customer appreciated that their financial investment would be respected by us and that our quotations were specific to them and not standard computer generated forms.
One noticeable point is that GSM’s speed at providing the information and communication with the customers was to a very high standard in comparison with other quotations.
The customer has since advised us that they sought quotations from six other companies and that our approach, consideration and understanding was vital in their choice of GSM. Our company policy on not to take up front deposits was also a key advantage, as one of the six other companies who would have requested a 25% up front payment have since ceased trading and the customers money would have been held up or lost forever.
The installation work was carried out by staff members from GSM and was appreciated by the customers for their professionalism, neatness of work and courtesy whilst at the customers house.
If you would like to ask questions about renewable energy solutions with no strings attached, please call either Vicki or Charlie on 01531 – 828782 and we are sure you will enjoy discussing how best you can improve your energy self sufficiency.
GSM Limited provide advice and guidance on all energy products such as Solar Panels, Air Source Heat Pumps and Ground Source Heat Pumps across Gloucestershire, Herefordshire and Worcestershire, and the surrounding areas that include, Worcester, Droitwich, Tewkesbury, Cheltenham, Stroud, Dursley, Stonehouse ,The Forest of Dean, Cirencester, Newent, Hereford, Ross-on-Wye and Ledbury.